The Neve Group, LTD.
Certified Public Accountants
& Consultants
1000
Germantown Pike, Suite C-5
Plymouth
Meeting, PA 19462-2483
(610)
278-8400 Tel.
(800)
887-1714 Fax
Timeslips Services Agreement
This agreement between The Neve Group, LTD. and Client is to confirm our mutual
understanding of the terms and objective of our engagement and the nature and
limitations of the services we will provide.
We will assist you and your
designated employee(s), Client (or
designated assistants) with the installation/implementation or reinstallation
of Timeslips software products on
your designated computer(s), if necessary, and we will provide assistance as
requested by you in setting up the installed software to function as
agreed. Such assistance may require
modifications to certain system files stored in your computer(s), particularly
the AUTOEXEC.BAT, CONFIG.SYS, WIN.INI, SYSTEM.INI files, and the Windows System
Registry, and you consent to such modifications. We will instruct you on the use of the system according to your
expressed needs.
Preliminary time estimates (if
applicable) are based on our evaluation of the computer(s) you have, the extent
of your involvement and the complexity of the engagement. Additional problems may become evident or
additional work may be requested or required.
It is understood that the time required to complete a designated task is
subject to many variables and that no upper limit on time required to complete
a designated task is implied by a preliminary estimate. Should we encounter unusual circumstances
that would require us to expand the scope of this engagement in order to
complete the stated objectives, we will, of course, discuss them with you
before beginning the additional work.
Our policy is to adhere to generally accepted accounting principles
(GAAP) in configuring the financial information to be generated from your
computerized Time & Billing system. Pursuant to the Pennsylvania Rules of
Professional Conduct for Attorneys, Rule 1.6 (Confidentiality of Information)
and Rule 5.3 (Responsibilities Regarding Non Lawyer Assistance), it is agreed The Neve Group, LTD. (and its
employees), serving in its capacity as consultants, are bound by
attorney/client privilege.
It is our recommendation that you
obtain the latest available version (and ALL maintenance releases and patches)
of the Timeslips software packages
you are implementing. This will assist
us in training your specified users on the latest available features and
benefits. The latest version available
is 2010 (released in July 2009). Timeslips
software modules, upgrades, maintenance releases and patches can be ordered
directly from The Neve Group, LTD. In addition, The Neve Group, LTD. can accommodate all of your forms needs,
at reasonable prices. Please advise us
if you need to place an order for software or forms.
It is understood that this
engagement does not include the audit, review, or compilation of any financial
statements generated from your computerized system, and we will not express an
opinion or any form of assurance on them.
Our engagement cannot be relied upon to disclose errors, irregularities
or illegal acts, including fraud or defalcations that may exist. However, we will inform you of any such
matters that come to our attention unless they are clearly inconsequential.
In addition, this agreement does
not include any consulting assistance provided related to DacEasy, Peachtree or QuickBooks Accounting Software products. As a Certified
Consultant for each of these products, The Neve Group, LTD. would be pleased to provide, under separate cover, a Services Agreement. These Accounting Software programs integrate seamlessly with Timeslips. Accordingly, no
Accounting Software consulting or assistance will be
provided without such agreement.
Our
fees will be based on the actual time spent on the engagement, either on-site
or off site, at the standard Timeslips
support rate of $145 per hour for Certified Consultants billed in quarter
hour increments, such rate guaranteed for 90 days from the date of this
agreement and subject to adjustment after that date without prior notice. Travel expenses are billed at the rate of $45 per hour and 55 cents per
mile. Any other out of pocket
expenses directly related to our engagement will be billable as reimbursable
costs. Invoices will be rendered at the
conclusion of each calendar month, and are payable upon receipt. Interest will be charged at the rate of 2%
each month on balances past due 30 days.
It is the policy of our firm to
require a retainer paid prior to the commencement
of services. This retainer will be
applied against charges as incurred.
It is strongly recommended that a
simultaneous telephone support agreement be purchased directly from TIMESLIPS.
It is also understood that consulting, tax planning, tax return preparation and
other services provided by the firm of The Neve Group, LTD. are available and billed at other rates or under other
price schedules (or engagement agreements) which will be provided upon
request. It is further understood that Timeslips support services are billed
periodically with payment due upon receipt of invoice on a pay-as-you-go basis.
It is also understood that The Neve Group, LTD. services do
not include the sale of any computer hardware, network software, service &
peripherals. In addition The Neve Group, LTD. will only
provide network operating systems consulting and/or revisions as it applies to
the proper installation, configuration, and ongoing operation of Timeslips. Pursuant to Commonwealth of
Pennsylvania CPA ethical standards, our affiliated company, Absolute Systems, Inc., will handle
such transactions. Accordingly, sales
quotations and an I.T. Services Agreement from Absolute Systems, Inc. are available under separate cover, and
are not part of this agreement. The Neve Group, LTD. assumes no
liability for business transacted with Absolute
Systems, Inc.
Our liability for damages with
respect to the service provided shall in no event exceed the charges previously
paid by our client for these services.
The manufacturer of those products provides warranties for the computer
software and hardware products installed as part of this engagement. We offer no warranties, expressed or
implied, regarding the functionality or capabilities of the software of
hardware products installed as part of this engagement.
We appreciate the opportunity to
be of service to you. Please indicate
your acceptance of this agreement by signing below in the space provided.
AGREED
AND ACCEPTED
BY:
The Neve Group, LTD.
BY:
Representing Client
Date
Printed
Name and Title
By
signing on the above line, I hereby personally guarantee payment for services
provided.
_____________________________________________________________________
If authorizing The Neve Group, LTD. to charge
your initial retainer and subsequent fees to a credit card, please provide your
credit card information below:
CARD (Circle One): VISA MASTERCARD AMERICAN EXPRESS
NUMBER: __ EXPIRATION DATE: ____________
NAME AS IT APPEARS ON CARD:
_______________________________________________
AUTHORIZATION SIGNATURE: _________________________________________________
Please execute this agreement and return via fax to
800-887-1714, or via US Mail to the above address.